Mijn Klacht:
UPS said that they were not able to contact me and returned my parcel to the sender. The truth is they never contacted me on intercom or rang my door bell . Tracking number:
Gewenste Oplossing:
Getting my parcel back
Gaurav1992 op 13 oktober 2024 over UPS in de categorie Koeriersbedrijven en post
UPS said that they were not able to contact me and returned my parcel to the sender. The truth is they never contacted me on intercom or rang my door bell . Tracking number:
Getting my parcel back
Bericht van Robin van Klacht.nl
3 weken geleden - Ik heb een email gestuurd naar UPS over deze klacht.
Bericht van Robin van Klacht.nl
2 weken geleden - Deze klacht is zojuist door UPS in behandeling genomen
Heeft op 14 oktober 2024 om 12:14 geantwoord
Good morning Gaurav.
My apologies for this.
Unfortunately, I can't do anything for you now. The package has already been delivered to the sender.
Could you please contact them and let them know that the package was returned by mistake. The sender can then instruct UPS to pick up the package from them and deliver it to you.
We apologize for the inconvenience.
Kind regards,
Fred van den B.
UPS Customer Service
Belgium The Netherlands
You may visit us at: http://www.ups.com
Or call UPS Customer Service
Belgium: 078 - 250 877
Netherlands 020 - 5040 500
United Parcel Service Nederland BV
Chamber of Commerce Amsterdam, No.: 34089270, VAT no.: NL 0077.26.892.B01
Registered office: Zandsteen 22, 2132 MR Hoofddorp, The Netherlands
Bericht van Robin van Klacht.nl
2 weken geleden - We hebben bericht ontvangen dat UPS een oplossing geplaatst heeft bij deze klacht