Mijn Klacht:

Today no internet connection, no ik ben website working, no expaination, no reason why, no english in the app, no help from klantenservice, no answer when I phoned. Lost 2 hours trying to make out what’s going on and solved nothing. I use this number for work, this is not normal and completely unprofessional indeed, I have no idea what am I paying for exactly.

Gewenste Oplossing:

Totally unsatisfied, this is not the way you treat customers.