Mijn Klacht:
Since past few months, it has come to light that the frequency of buses from Leiden Central to Zoeterwoude Heineken is not enough. Especially in the morning and afternoon peak hours. I’m specific to the buses 187 and 169.
The number of companies have increased, the number of employees travelling by bus have increased (Siemens, Heineken, UL etc.) and still there is just bus once in half an hour and is often very crowded and an unpleasant experience for all the commuters. Previously there was a bus 269, which is now removed (That was a very useful bus).
On behalf of all the commuters, I urge you to increase the frequency in morning hours (between 8 and 10) and afternoon hours (between 5 and 6.30) in this route as this is a very important route for office going people.
Gewenste Oplossing:
When the frequency of the buses 187 and 169 are increased in peak hours. Or 269 is reintroduced.

