Mijn Klacht:
I signed up for roadside assistance at ANWB.
I had Roadside assistance Europe Standard (approx 150 euro now) package on my first year (2020).
Then on my second year I was automatically changed to Wegenwacht Europa Plus Compleet.
i tried changing online, but it didnt work.
I received a bill for 248 euro, now I am still receiving letters for this amount from debt collection agency.
ANWB said i still have to pay, even though I asked to cancel the account.
If i log into my account online it says I have the basic package from the 10/10/2021 — now. (this is when i tried to change the subscription type).
But my bill is 248 euro ( 22-08-21 until 21-08-22)
Gewenste Oplossing:
I do not want to pay for something I 100% did not sign up for.
I never left the netherlands in my car, so I would never need or ask for Wegenwacht Europa Plus Compleet
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