Mijn Klacht:
Last Sunday I travel from Rotterdam it had storing werkzaamheden and the reisplanner send us to apeldoorn when we got there the bus said we have to pay 13.50 each and i have weekend free me and my 9 year old handicap son it was after 10 in night no help the bus driver said he dont work for ns and can’t help we must pay then I took another train out and continue our jouney which we reach to Groningen 12.45 and then had to take a taxi home because there was no bus had to pay 13.00 euro in the night this is craziness not got service and been with ns nearly 3years
Gewenste Oplossing:
I will like to be reimburse my 13.00 euro and a apolligie


