Mijn Klacht:
I am subscriber of Vodafone, I received my january 2016 monthly bill and i noticed unkown SMS costs 75,74 euro out of subscription. I never requested any SMS service and without concerning me vodafone charged me 75 euros.
I checked my phone, I got one SMS from 4239 on 13 Dec 2015, I did not responed to that SMS and since then each time 2.48 euro every sunday 8 times until 10th Jan 2016 charged to my bill. which is illeagal and Vodafone should take care of unkonwn/unwanted SMS should control.
Gewenste Oplossing:
I would like claim back amount of sms costs of Jan 2016 75,74 euro and 48.25 euro. in total 123.65 euro.
