Mijn Klacht:

Today 20 november on 12.30 pm I went shopping with my wife, she always brings with her a green bag to fill her with products, because she can not tow the red basket because she is suffering from fibromyalgia, diabetes and heart, we are the clients of the Dirk ex Dekamarkt 4 years and we live alongside Dirk and have always used this bag to spend, so that employees who know us never made any objections because we always pay for the cash, but today I took the products out of the green bag and placed them in the basket red and she came out before me with her empty green bag because she did not feel well and I ended up spending it when I get home, she tells me that the director stops her inside Dirk screaming: Where did you put the chicken? an absurd shame in front of other customers, my wife empties the bag and was empty because the expense was with me, he received verbal insults and the prohibition to enter Dirk. I was angry and then went to him insulting him the same way he my wife, in the end, pushed me with two other people out of Dirk in front of everyone as if I were a criminal, I called the police, we went to Dirk again waiting for the police, there were 10 employees and one of them, a lord with the mustache pushed my wife out and my wife did not allow him to touch her and send us out again publicly insulting us. When the police arrived, I explained that, the cops were sorry for the event and told me that they could not do anything for the treatment they received. The cops then go into Dirk, talk to the manager, and after I get a phone call from Dirk without apology for the incident saying the next time we go shopping, use the red basket. It’s abominable to be treated as thieves publicly, when we are not.

Gewenste Oplossing:

When Dirk will apologize us and revise the video about this event.
But we wil go to the loyal for be treated as dogs,without offend the animals.