Mijn Klacht:
In July 2021 during my vacation at the south of Holland I paid for 1 months membership with Basic Fit.
At the end of July I have canceled my membership and this months I found out that they have been charing me since them.
I already told them that I have canceled via the app in which they have not send me any email ing the cancelation and now they are refusing to refund me.
I complained in January and for my suprise they charge me again in feburary.
Gewenste Oplossing:
With the refund of the amount paid since August 2021.
