Mijn Klacht:
In November 2023 I request a new contract from Vodafone with starting date of 01 April 2024, also choosing an iPhone 15. I contact Vodafone after 2-3 days , for canceling the new contract , also I made retour for the phone. Problem is , contract was extended, and the iPhone is missing. I start an investigation with Post .nl , but unfortunately they can’t find the parcel. I think the iPhone can be track by the IMEI , and I want a solution for this because I don’t want to pay for something what I don’t have.
Gewenste Oplossing:
I would like the contract to be canceled , invoices to be canceled. If not I will go further with them
