Mijn Klacht:
Dear Customer Service Team,
This is in regards to a new connection that was installed at my house last week. I have been given wrong offers by your partner companies. After discussion with the customer service team, there is no resolution to the wrong offers sold to me. I was told different things on the phone and in reality I did not get the plan that was offered to me.
Hence I would like to cancel the contract and please take the box back.
I will reiterate that I am not going to pay anything for this. I called customer service on the first day the connection was installed. This has been such a waste of my time and yours. Please be strict with your partner companies who just sell anything and then dont record the whole thing. They just record part of the conversation as per their convenience.
Please do the needful and let me know ASAP.
Klant number: 17310370
Thanks
Mukesh
Gewenste Oplossing:
Cancel my contract without any charges
