Mijn Klacht:
hotel de lis is a bad hotel, not clean at all. They say a 24 service but not true, its from 15.00 till 23.00. We stayed from the 6th till the 10th of august. Never ever cleaned during our stay, tv broken and wasnt fixed at all. There is no staff for cleaning or anything else. We were locked out of our room and had to wait a good 1.5 hour before the staff was there to help us. My partner and i both got rash during our stay and we can send pictures if needed. Bathroom light never turned off abd most important our room wasnt ready for use. No cups ect not cleaned, tv not working. Short version on paper its good realitie not.
Gewenste Oplossing:
If we get a refund or a part of the refund
