Mijn Klacht:
First I like to mention the excellent service of the Spanish crew on board of flight
AT0671 outbound 18th of August Amsterdam to Nador and return on flight AT0670 on the 25th of August N ador –Amsterdam. They were very friendly and helpful.
However as soon as the engines start there came all white smoke out of the climat/conditioning airsystem through the whole plane. Some of the passengers were on panic, and asked the stewardess ‘what is happening’? The stewardess told us it was the climate and we should not worry. Maybe it is better that the purser will mention this matter beforehand next time.
Another thing is the plane was very dirty. The chairs and the collapsable table in front of us was sticky. Also there was no little bag to throw your carbage in, in case passengers might get airsick.
I paid Euro 498.- for this flight, I expected Royal Air Maroc but the flights were operated by Swiftair. I think I may expect at least a clean plane, and a normal functioning air conditioning system.
Hopefully you will make notice of this matter, and I look forward to hearing from you.
With kind regards,
Gewenste Oplossing:
Only the Spanish crew of Swiftair were very friendly.
