Mijn Klacht:
Good Afternoon,
As per reference booking . i would formally like to lodge a complaint to whoever this should be addressed to.
The booking states the flight was today from Ams-Acc and as such arrangements have been made accordingly.
I am a single mother who works and schools so therefore this has really inconvenienced me. As we speak i am on the train with my son and our 4 large suitcases 2 handluggages from Schiphol Airport trying to think of an emergency place to sleep till tommorow where we once more have to gather ourselves back to the airport.A cancellation of a continuing flight within 24 hours without notice to me is impossible and very unprofessional on the Royal Air Marocs part.
I would like to speak to a higher level of management to sort out how exactly i am being compensated for this grave inconvenience with the utmost speed.
At this point i am best reachable via e-mail.
Thank you
Gewenste Oplossing:
Restitution of all costs incurred including tommorows cost to get back to the airport
