Mijn Klacht:
Dear sir, madam,
From October 4th until October 7th I’ve rented 2 cars. Both have been paid for using my creditcard. It looks like something has gone wrong. The more expensive car was billed for $108, but the cheaper and smaller car for $247.72. I did asked to fuel my car, but they ensured me it would be cheaper to do it because of taxes. I’m sure they didn’t add petrol worth of over $100.
The invoice for $108 went to a friend who reserved the car, but I paid for it. That’s how I know the other amount is probably for me. I haven’t received the invoice though. I did receive the check in form though. Could you resend it so I can see if it checks out?
There are also 2 charges on my creditcard, but I don’t know what for. One of 23 EUR and one of 9 EUR.
My agreement number is 2915260.
Gewenste Oplossing:
I'd like to see the invoices so I can check if the charges are correct and if the charges are what we agreed upon. It would be nice if there are reference numbers with the creditcard charges. It's hard to check where a payment is for.
Also I think I overpaid, but I can't be sure. When I did overpay, I'd like to be compensated.
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