Mijn Klacht:
Company focused to steel your money. I’ve stopped my membership 6-4-2020 and 8months later I’ve got bill to pay for membership till 20-11-2020. Doesn’t matter you aplplied to stop membership for some reason (my was coronavirus so gym was often closed but anyway even if was open I am in higher risk group so infection can be difficult for me) still I must pay for every month. Like they said via FB chat my reason is no reason. BasicFit follow rule money over everything and they found good way to keep same income even when everything is closed because of lockdown. Better find other gym and pay more than stuck with BasicFit and st contract with them.
Gewenste Oplossing:
nothing
