/**
 * Admin page for AI-generated text held back over a person's name (#190).
 *
 * Separate from the PII file screen because the modality is different — that one
 * moderates attachments, this one moderates text we generated ourselves — but the
 * principle is the same: withhold, show a human what was found, let them decide.
 */
add_action('admin_menu', function () {
    add_submenu_page(
        'gd-complaints-system/gd-complaints-system.php',
        'AI-tekst met persoonsnaam',
        'AI-tekst met persoonsnaam',
        'manage_options',
        'klacht-ai-name-review',
        'klacht_ai_name_review_page'
    );
});

function klacht_ai_name_review_page() {
    global $wpdb;

    if (!current_user_can('manage_options')) {
        wp_die('Unauthorized');
    }

    $fields = klacht_ai_reviewable_fields();

    // Single actions
    if (isset($_GET['ai_action'], $_GET['pid'], $_GET['field'])) {
        $pid   = (int)$_GET['pid'];
        $field = sanitize_text_field($_GET['field']);
        if (isset($fields[$field]) && wp_verify_nonce($_GET['_wpnonce'] ?? '', 'ai_name_' . $pid . '_' . $field)) {
            $pending = get_post_meta($pid, $field . '_pending', true);
            if ($_GET['ai_action'] === 'publish' && $pending !== '') {
                update_post_meta($pid, $field, $pending);
                delete_post_meta($pid, $field . '_pending');
                delete_post_meta($pid, $field . '_name_review');
                echo '<div class="notice notice-success"><p>' . esc_html($fields[$field]) . ' van #' . $pid . ' gepubliceerd.</p></div>';
            } elseif ($_GET['ai_action'] === 'discard') {
                delete_post_meta($pid, $field . '_pending');
                delete_post_meta($pid, $field . '_name_review');
                echo '<div class="notice notice-warning"><p>Concept van #' . $pid . ' verwijderd. De tekst wordt opnieuw gegenereerd wanneer de pagina daarom vraagt.</p></div>';
            }
        }
    }

    echo '<div class="wrap"><h1>AI-tekst met persoonsnaam</h1>';
    echo '<div class="notice notice-info" style="padding:12px;">Deze teksten zijn <strong>niet gepubliceerd</strong>. '
        . 'De detectie meldt kandidaten, geen zekerheid: een bedrijfsnaam die op een persoon lijkt of de eigen naam van de melder komt hier ook terecht. '
        . '<em>Publiceren</em> zet de tekst alsnog live; <em>Verwerpen</em> gooit het concept weg.</div>';

    $rows = [];
    foreach ($fields as $key => $label) {
        $found = $wpdb->get_results($wpdb->prepare(
            "SELECT post_id, meta_value FROM {$wpdb->postmeta} WHERE meta_key = %s ORDER BY post_id DESC LIMIT 200",
            $key . '_name_review'
        ));
        foreach ((array)$found as $row) {
            $rows[] = [
                'post_id' => (int)$row->post_id,
                'field'   => $key,
                'label'   => $label,
                'names'   => json_decode($row->meta_value, true),
            ];
        }
    }

    if (!$rows) {
        echo '<p>Niets in afwachting van beoordeling.</p></div>';
        return;
    }

    echo '<table class="widefat striped"><thead><tr>'
        . '<th>Klacht</th><th>Tekst</th><th>Gevonden namen</th><th>Concept</th><th>Acties</th>'
        . '</tr></thead><tbody>';

    foreach ($rows as $row) {
        $nonce = wp_create_nonce('ai_name_' . $row['post_id'] . '_' . $row['field']);
        $base  = ['page' => 'klacht-ai-name-review', 'pid' => $row['post_id'], 'field' => $row['field'], '_wpnonce' => $nonce];
        $pending = (string)get_post_meta($row['post_id'], $row['field'] . '_pending', true);

        echo '<tr>';
        echo '<td><a href="' . esc_url(get_permalink($row['post_id'])) . '" target="_blank">#' . (int)$row['post_id'] . '</a></td>';
        echo '<td>' . esc_html($row['label']) . '</td>';
        echo '<td><strong>' . esc_html(implode(', ', (array)$row['names'])) . '</strong></td>';
        echo '<td style="max-width:520px;"><div style="max-height:120px;overflow:auto;font-size:12px;">'
            . nl2br(esc_html(mb_substr($pending, 0, 1200))) . '</div></td>';
        echo '<td>'
            . '<a class="button button-small" href="' . esc_url(add_query_arg(array_merge($base, ['ai_action' => 'publish']), admin_url('admin.php'))) . '">Publiceren</a> '
            . '<a class="button button-small" style="color:#c00;" href="' . esc_url(add_query_arg(array_merge($base, ['ai_action' => 'discard']), admin_url('admin.php'))) . '"'
            . ' onclick="return confirm(\'Concept verwijderen? De tekst wordt later opnieuw gegenereerd.\');">Verwerpen</a>'
            . '</td>';
        echo '</tr>';
    }

    echo '</tbody></table></div>';
}

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    <title>ABOUT YOU klantenservice &amp; klachten KLACHT.nl</title>
	
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	<meta name="description" content="Bekijk 2 klachten over ABOUT YOU, 0% opgelost. Vind het telefoonnummer en contactgegevens, lees ervaringen en dien je klacht in." />
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<div class="main-id">
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            "datePublished": "2024-05-15",
            "name": "slechte service",
            "reviewBody": "Volgens Postnl pakket afgeleverd bij mij thuis. Jammer joh...geen pakket...ook niet bij de buren....maar wel moeten betalen!!!! 2x onderzoek laten uitvoeren....niks uitgekomen, want ja Postnl zegt dat het pakket is afgeleverd...dus ja....dan kunnen zij niks meer doen....Bullshit!",
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	<div class="company-breadcrumb">
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				<li><a href="https://www.klacht.nl/">Home</a></li>
															<li class="last"><a href="https://www.klacht.nl/about-you/">ABOUT YOU</a></li>
												</ul>
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			<a href="#back" class="g-btn" onclick="window.history.back(); return false;">Terug</a>
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	<section class="complaint-top inner" id="companyinfo">
		<div class="holder center-wrap">
			<div class="frame">
				<span class="logo hidden-xs"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="ABOUT YOU" data-lazy-src="https://www.klacht.nl/wp-content/themes/klacht_2014/images/noimg.gif"><noscript><img src="https://www.klacht.nl/wp-content/themes/klacht_2014/images/noimg.gif" alt="ABOUT YOU"></noscript></span>
				<span class="logo visible-xs"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="ABOUT YOU" data-lazy-src="https://www.klacht.nl/wp-content/themes/klacht_2014/images/noimg.gif"><noscript><img src="https://www.klacht.nl/wp-content/themes/klacht_2014/images/noimg.gif" alt="ABOUT YOU"></noscript></span>
				<div class="container">
					<h1 itemprop="name">Klachten over ABOUT YOU</h1>
					<p class="company-capsule">Bij ABOUT YOU zijn 2 klachten ingediend op Klacht.nl. De gemiddelde beoordeling is 1.0/10. <a href="https://www.klacht.nl/klachtmelden/?cmp=ABOUT%20YOU">Dien een klacht in over ABOUT YOU</a>. Bekijk ook het volledige <a href="https://www.klacht.nl/alle-bedrijven/">bedrijvenoverzicht</a> op Klacht.nl.</p>
					<p class="company-freshness" style="font-size:12px;color:#999;margin:4px 0 8px;"><time datetime="2026-08-19T19:34:54+00:00">Laatst bijgewerkt: 19 augustus 2026</time></p>
										<p class="comp-desc-short" itemprop="description">Hieronder kunt u zien welke klachten er over ABOUT YOU zijn gemeld.  <a href="#more" class="comp-desc-more">Lees meer ></a></p>
					<div class="comp-desc-full hidden">
						<p>Hieronder kunt u zien welke klachten er over ABOUT YOU zijn gemeld. </p>
													<div class="container" style="margin-top:30px;">
								<h3>Hoe kan ik een klacht over ABOUT YOU melden?</h3>
<p>Heeft u een geschil of een slechte ervaring met ABOUT YOU? Gebruik ons handige klachtenformulier om de kans op een oplossing te vergroten.</p>
<p>&nbsp;</p>
<p>Het delen van uw ervaring draagt daarnaast bij aan verbeteringen bij ABOUT YOU, én is essentieel om medeconsumenten te informeren.</p>
<p>&nbsp;</p>
<p>Dus wat uw klacht ook is, plaats uw review op Klacht.nl zodat de klantenservice van ABOUT YOU contact op kan nemen en eventueel een oplossing kan bieden.</p>
							</div>
											</div>
									</div>
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	</section>
	<div class="buttons-area inner">
		<div class="btn-shadow">
			<a href="https://www.klacht.nl/klachtmelden/?cmp=ABOUT%20YOU" class="btn-orange"><span>Meld uw Klacht over ABOUT YOU</span><i></i></a>
		</div>
					<div><a href="https://www.klacht.nl/">Zo werkt het</a></div>
			</div>
	<section class="data-section">
		<div class="holder center-wrap">
							<h3>Statistieken van ABOUT YOU in de categorie 
									<a href="https://www.klacht.nl/klachten-melden/mode/">Mode</a>
								</h3>
				<div class="complaint-info v2">
					<div class="h-columns">
						<div class="column c1 nosep">
							<strong>2</strong>
							<span>klachten gemeld</span>
						</div>
													<div class="column c2 last">
								<div>
									<strong>1.0</strong>
									<span><i>/10</i><br />2 stemmen</span>
									<span style="display:none;">2</span>
								</div>
							</div>
											</div>
				</div>
					</div>
	</section>
	<div class="center-wrap">
		<section class="company-contact">
	<h2 class="company-contact__heading">Klantenservice &amp; contact van ABOUT YOU</h2>
	<div class="company-contact__grid">
				<div class="company-contact__item">
			<span class="company-contact__label">Telefoon</span>
			<span class="company-contact__value">
				<a class="company-contact__phone" href="tel:08005205520">0800 / 52 05 520</a>
				<span class="company-contact__badge">gratis</span>			</span>
		</div>
		
				<div class="company-contact__item">
			<span class="company-contact__label">Openingstijden</span>
			<span class="company-contact__value">Ma-Vr 08:00-18:00, Za 09:00-18:00</span>
		</div>
		
				<div class="company-contact__item">
			<span class="company-contact__label">Contact</span>
			<span class="company-contact__value company-contact__channels">
								<a class="company-contact__channel" href="https://en.aboutyou.nl/h/contact" target="_blank" rel="nofollow noopener">Officiële contactpagina</a>
											</span>
		</div>
			</div>
</section>
		
<div class="company-enhanced-stats">
    
    <div class="ces-card">
        <div class="ces-card__icon">📊</div>
        <div class="ces-card__data">
            <span class="ces-card__value">0%</span>
            <span class="ces-card__label">Oplossingspercentage</span>
        </div>
    </div>

    <div class="ces-card">
        <div class="ces-card__icon ces-trend-stable">
            ➡️        </div>
        <div class="ces-card__data">
            <span class="ces-card__value ces-trend-stable">Stabiel</span>
            <span class="ces-card__label">Trend afgelopen 3 maanden</span>
        </div>
    </div>

    </div>
						<section class="company-top-cats">
    <h2>Meest voorkomende klachtcategorieën bij ABOUT YOU</h2>
    <div class="ctc-grid">
                <a href="https://www.klacht.nl/klachten-melden/mode/" class="ctc-row">
            <span class="ctc-row__name">Mode</span>
            <span class="ctc-row__bar"><span class="ctc-row__fill" style="width:100%"></span></span>
            <span class="ctc-row__count">179</span>
        </a>
            </div>
    </section>
		<section class="answer-capsules">
	<h3 class="answer-capsules__heading">Veelgestelde vragen over ABOUT YOU</h3>
	<div class="answer-capsules__list">
				<details class="answer-capsules__item">
			<summary class="answer-capsules__question">Hoe dien ik een klacht in bij ABOUT YOU?</summary>
			<div class="answer-capsules__answer">
				<p>U kunt een klacht over ABOUT YOU indienen via Klacht.nl. Ga naar de klachtenpagina, beschrijf uw probleem en uw klacht wordt direct zichtbaar voor ABOUT YOU.</p>
			</div>
		</details>
				<details class="answer-capsules__item">
			<summary class="answer-capsules__question">Hoeveel klachten zijn er over ABOUT YOU?</summary>
			<div class="answer-capsules__answer">
				<p>Op Klacht.nl zijn in totaal 179 klachten over ABOUT YOU ingediend, waarvan 2 in het afgelopen jaar. De meest voorkomende klachten gaan over Mode.</p>
			</div>
		</details>
				<details class="answer-capsules__item">
			<summary class="answer-capsules__question">Lost ABOUT YOU klachten op?</summary>
			<div class="answer-capsules__answer">
				<p>Van de klachten over ABOUT YOU wordt 0% opgelost. Er is ruimte voor verbetering.</p>
			</div>
		</details>
				<details class="answer-capsules__item">
			<summary class="answer-capsules__question">Wat zijn de meeste klachten over ABOUT YOU?</summary>
			<div class="answer-capsules__answer">
				<p>De meest voorkomende klachten over ABOUT YOU gaan over Mode. In het afgelopen jaar zijn 2 klachten ingediend.</p>
			</div>
		</details>
				<details class="answer-capsules__item">
			<summary class="answer-capsules__question">Wat is het telefoonnummer van de klantenservice van ABOUT YOU?</summary>
			<div class="answer-capsules__answer">
				<p>Het telefoonnummer van de klantenservice van ABOUT YOU is 0800 / 52 05 520 (gratis), bereikbaar op Ma-Vr 08:00-18:00, Za 09:00-18:00. U kunt ook een klacht over ABOUT YOU indienen via Klacht.nl, waar ABOUT YOU actief klachten behandelt.</p>
			</div>
		</details>
				<details class="answer-capsules__item">
			<summary class="answer-capsules__question">Wat is de beoordeling van ABOUT YOU?</summary>
			<div class="answer-capsules__answer">
				<p>ABOUT YOU heeft op Klacht.nl een gemiddelde beoordeling van 1,0 op 10, gebaseerd op 2 beoordelingen.</p>
			</div>
		</details>
				<details class="answer-capsules__item">
			<summary class="answer-capsules__question">Wat zijn mijn rechten bij een klacht over ABOUT YOU?</summary>
			<div class="answer-capsules__answer">
				<p>Als consument heeft u recht op een deugdelijk product of dienst. Reageert ABOUT YOU niet op uw klacht? Stuur een schriftelijke ingebrekestelling met een termijn van 14 dagen. U kunt ook een klacht indienen via Klacht.nl — openbare klachten krijgen vaak sneller een reactie.</p>
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															<h2>ABOUT YOU Klachten</h2>
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				<h2><a href="https://www.klacht.nl/about-you/klacht/onvoldoende-ondersteuning-bij-retourzending/" itemprop="name" title="Onvoldoende ondersteuning bij retourzending">Onvoldoende ondersteuning bij retourzending</a></h2>
				<p>Klacht van Kirsten 76 op 20 juli 2026 over <a href="https://www.klacht.nl/about-you/">ABOUT YOU</a> in de categorie <a href="https://www.klacht.nl/klachten-melden/mode/" rel="category">Mode</a></p>
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			<p>Ik heb meerdere keren contact gehad met de klantenservice van ABOUT YOU over een retourzending. Helaas ontvang ik telkens hetzelfde standaardantwoord, waarin gevraagd wordt om te verduidelijken wat ik wil retourneren. Dit heb ik inmiddels al tien keer beantwoord, maar... <a href="https://www.klacht.nl/about-you/klacht/onvoldoende-ondersteuning-bij-retourzending/">Lees meer</a></p>
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							<div class="post-rating">beoordeling oplossing: 1.0</div>				<a href="http://www.klacht.nl/registreren-bedrijf/">Reageer als bedrijf</a>				<span class="view-num v1 hidden-lg">Gelezen 81</span>
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				<img alt='' src='https://www.klacht.nl/wp-content/themes/klacht_2014/images/avatar-1.webp' srcset='https://www.klacht.nl/wp-content/themes/klacht_2014/images/avatar-1.webp 2x' class='avatar avatar-25 photo' height='25' width='25' decoding='async'/>			</div>
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				<h2><a href="https://www.klacht.nl/about-you/klacht/annulering-artikel-nadat-ik-volledige-bedrag-al-betaald-had/" itemprop="name" title="Annulering artikel nadat ik volledige bedrag al betaald had">Annulering artikel nadat ik volledige bedrag al betaald had</a></h2>
				<p>Klacht van 1969suriname op 11 september 2025 over <a href="https://www.klacht.nl/about-you/">ABOUT YOU</a> in de categorie <a href="https://www.klacht.nl/klachten-melden/mode/" rel="category">Mode</a></p>
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			<p>Op 4-7-25 een bestelling geplaatst en  143,04 betaald. Kort daarna is er een artikel geannuleerd terwijl deze wel mee was genomen in de bestelling en betaling. Waarde van de Top na kortingen 6,54. Nu is dat niet eens een... <a href="https://www.klacht.nl/about-you/klacht/annulering-artikel-nadat-ik-volledige-bedrag-al-betaald-had/">Lees meer</a></p>
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							<div class="post-rating">beoordeling oplossing: 1.0</div>				<a href="http://www.klacht.nl/registreren-bedrijf/">Reageer als bedrijf</a>				<span class="view-num v1 hidden-lg">Gelezen 188</span>
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				<img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="angle" alt="" data-lazy-src="https://www.klacht.nl/wp-content/themes/klacht_2014/images/complaint-approved.png"><noscript><img src="https://www.klacht.nl/wp-content/themes/klacht_2014/images/complaint-approved.png" class="angle" alt=""></noscript>
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				<img alt='' src='https://www.klacht.nl/wp-content/themes/klacht_2014/images/avatar-1.webp' srcset='https://www.klacht.nl/wp-content/themes/klacht_2014/images/avatar-1.webp 2x' class='avatar avatar-25 photo' height='25' width='25' decoding='async'/>			</div>
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				<h2><a href="https://www.klacht.nl/about-you/klacht/pakket-niet-geleverd-en-moet-maar-aangifte-bij-de-politie-doen-zegt-aboutyou-zelf-zijn-ze-niet-aansprakeijk-zeggen-ze/" itemprop="name" title="Pakket niet geleverd en moet maar aangifte bij de politie doen zegt Aboutyou.... ( zelf zijn ze niet aansprakeijk zeggen ze... )">Pakket niet geleverd en moet maar aangifte bij de politie doen zegt Aboutyou.... ( zelf zijn ze niet aansprakeijk zeggen ze... )</a></h2>
				<p>Klacht van Vascop op 25 december 2024 over <a href="https://www.klacht.nl/about-you/">ABOUT YOU</a> in de categorie <a href="https://www.klacht.nl/klachten-melden/mode/" rel="category">Mode</a></p>
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			<p>Schandalige klantenservice!
Het ging altijd goed bij About You, totdat er 1 keer een pakket niet is aangekomen en dan begint de ellende... Bewijs van postnl gekregen dat er nog niet geleverd is en toch beweren hun van wel en krijg... <a href="https://www.klacht.nl/about-you/klacht/pakket-niet-geleverd-en-moet-maar-aangifte-bij-de-politie-doen-zegt-aboutyou-zelf-zijn-ze-niet-aansprakeijk-zeggen-ze/">Lees meer</a></p>
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											<a href="http://www.klacht.nl/registreren-bedrijf/">Reageer als bedrijf</a>				<span class="view-num v1 hidden-lg">Gelezen 340</span>
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				<img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="angle" alt="" data-lazy-src="https://www.klacht.nl/wp-content/themes/klacht_2014/images/complaint-approved.png"><noscript><img src="https://www.klacht.nl/wp-content/themes/klacht_2014/images/complaint-approved.png" class="angle" alt=""></noscript>
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				<img alt='' src='https://www.klacht.nl/wp-content/themes/klacht_2014/images/avatar-1.webp' srcset='https://www.klacht.nl/wp-content/themes/klacht_2014/images/avatar-1.webp 2x' class='avatar avatar-25 photo' height='25' width='25' decoding='async'/>			</div>
			<div class="cell">
				<h2><a href="https://www.klacht.nl/about-you/klacht/beloofde-oplossing-klacht-wordt-niet-nagekomen/" itemprop="name" title="Beloofde oplossing klacht wordt niet nagekomen">Beloofde oplossing klacht wordt niet nagekomen</a></h2>
				<p>Klacht van lien144 op 09 december 2024 over <a href="https://www.klacht.nl/about-you/">ABOUT YOU</a> in de categorie <a href="https://www.klacht.nl/klachten-melden/mode/" rel="category">Mode</a></p>
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			<p>Ik heb een dure winterjas bij About You besteld. Binnen enkele weken liet het stiksel van de rits los. Klacht gemeld. Ik mocht de jas terugsturen of 20% van het aankoopbedrag als vergoeding en dan kon ik hem laten maken.... <a href="https://www.klacht.nl/about-you/klacht/beloofde-oplossing-klacht-wordt-niet-nagekomen/">Lees meer</a></p>
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							<div class="post-rating">beoordeling oplossing: 1.0</div>				<a href="http://www.klacht.nl/registreren-bedrijf/">Reageer als bedrijf</a>				<span class="view-num v1 hidden-lg">Gelezen 219</span>
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				<img alt='' src='https://www.klacht.nl/wp-content/themes/klacht_2014/images/avatar-1.webp' srcset='https://www.klacht.nl/wp-content/themes/klacht_2014/images/avatar-1.webp 2x' class='avatar avatar-25 photo' height='25' width='25' decoding='async'/>			</div>
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				<h2><a href="https://www.klacht.nl/about-you/klacht/about-you-neemt-geen-verantwoordelijkheid-schoenen-niet-bezorgd-3/" itemprop="name" title="About You neemt geen verantwoordelijkheid - Schoenen niet bezorgd">About You neemt geen verantwoordelijkheid - Schoenen niet bezorgd</a></h2>
				<p>Klacht van TO AboutYou op 03 juli 2024 over <a href="https://www.klacht.nl/about-you/">ABOUT YOU</a> in de categorie <a href="https://www.klacht.nl/klachten-melden/mode/" rel="category">Mode</a></p>
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			<p>Ik heb schoenen besteld bij About You, die uiteindelijk niet zijn bezorgd door postnl.
About you heeft een onderzoek opgestart bij postnl waar vervolgens, ten onrechte, uit kwam dat het pakketje bezorgd zou zijn.

Ik heb meerdere keren aangegeven bij About You... <a href="https://www.klacht.nl/about-you/klacht/about-you-neemt-geen-verantwoordelijkheid-schoenen-niet-bezorgd-3/">Lees meer</a></p>
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											<a href="http://www.klacht.nl/registreren-bedrijf/">Reageer als bedrijf</a>				<span class="view-num v1 hidden-lg">Gelezen 241</span>
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				<img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="angle" alt="" data-lazy-src="https://www.klacht.nl/wp-content/themes/klacht_2014/images/complaint-approved.png"><noscript><img src="https://www.klacht.nl/wp-content/themes/klacht_2014/images/complaint-approved.png" class="angle" alt=""></noscript>
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				<img alt='' src='https://www.klacht.nl/wp-content/themes/klacht_2014/images/avatar-1.webp' srcset='https://www.klacht.nl/wp-content/themes/klacht_2014/images/avatar-1.webp 2x' class='avatar avatar-25 photo' height='25' width='25' decoding='async'/>			</div>
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				<h2><a href="https://www.klacht.nl/about-you/klacht/about-you-neemt-geen-verantwoordelijkheid-schoenen-niet-bezorgd-2/" itemprop="name" title="About You neemt geen verantwoordelijkheid - Schoenen niet bezorgd">About You neemt geen verantwoordelijkheid - Schoenen niet bezorgd</a></h2>
				<p>Klacht van TO AboutYou op 03 juli 2024 over <a href="https://www.klacht.nl/about-you/">ABOUT YOU</a> in de categorie <a href="https://www.klacht.nl/klachten-melden/mode/" rel="category">Mode</a></p>
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		<div class="content">
			<p>Ik heb schoenen besteld bij About You, die uiteindelijk niet zijn bezorgd door postnl.
About you heeft een onderzoek opgestart bij postnl waar vervolgens, ten onrechte, uit kwam dat het pakketje bezorgd zou zijn.

Ik heb meerdere keren aangegeven bij About You... <a href="https://www.klacht.nl/about-you/klacht/about-you-neemt-geen-verantwoordelijkheid-schoenen-niet-bezorgd-2/">Lees meer</a></p>
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											<a href="http://www.klacht.nl/registreren-bedrijf/">Reageer als bedrijf</a>				<span class="view-num v1 hidden-lg">Gelezen 196</span>
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				<img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="angle" alt="" data-lazy-src="https://www.klacht.nl/wp-content/themes/klacht_2014/images/complaint-approved.png"><noscript><img src="https://www.klacht.nl/wp-content/themes/klacht_2014/images/complaint-approved.png" class="angle" alt=""></noscript>
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				<img alt='' src='https://www.klacht.nl/wp-content/themes/klacht_2014/images/avatar-1.webp' srcset='https://www.klacht.nl/wp-content/themes/klacht_2014/images/avatar-1.webp 2x' class='avatar avatar-25 photo' height='25' width='25' decoding='async'/>			</div>
			<div class="cell">
				<h2><a href="https://www.klacht.nl/about-you/klacht/about-you-neemt-geen-verantwoordelijkheid-schoenen-niet-bezorgd/" itemprop="name" title="About You neemt geen verantwoordelijkheid - Schoenen niet bezorgd">About You neemt geen verantwoordelijkheid - Schoenen niet bezorgd</a></h2>
				<p>Klacht van TO AboutYou op 03 juli 2024 over <a href="https://www.klacht.nl/about-you/">ABOUT YOU</a> in de categorie <a href="https://www.klacht.nl/klachten-melden/mode/" rel="category">Mode</a></p>
			</div>
		</header>
		<div class="content">
			<p>Ik heb schoenen besteld bij About You, die uiteindelijk niet zijn bezorgd door postnl.
About you heeft een onderzoek opgestart bij postnl waar vervolgens, ten onrechte, uit kwam dat het pakketje bezorgd zou zijn.

Ik heb meerdere keren aangegeven bij About You... <a href="https://www.klacht.nl/about-you/klacht/about-you-neemt-geen-verantwoordelijkheid-schoenen-niet-bezorgd/">Lees meer</a></p>
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											<a href="http://www.klacht.nl/registreren-bedrijf/">Reageer als bedrijf</a>				<span class="view-num v1 hidden-lg">Gelezen 215</span>
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				<img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="angle" alt="" data-lazy-src="https://www.klacht.nl/wp-content/themes/klacht_2014/images/complaint-approved.png"><noscript><img src="https://www.klacht.nl/wp-content/themes/klacht_2014/images/complaint-approved.png" class="angle" alt=""></noscript>
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				<img alt='' src='https://www.klacht.nl/wp-content/themes/klacht_2014/images/avatar-1.webp' srcset='https://www.klacht.nl/wp-content/themes/klacht_2014/images/avatar-1.webp 2x' class='avatar avatar-25 photo' height='25' width='25' decoding='async'/>			</div>
			<div class="cell">
				<h2><a href="https://www.klacht.nl/about-you/klacht/dacht-een-betrouwbare-site/" itemprop="name" title="Dacht een betrouwbare site">Dacht een betrouwbare site</a></h2>
				<p>Klacht van van Kerkvoorde op 12 juni 2024 over <a href="https://www.klacht.nl/about-you/">ABOUT YOU</a> in de categorie <a href="https://www.klacht.nl/klachten-melden/mode/" rel="category">Mode</a></p>
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			<p>Dacht dat het een goede app was.
Echter heb ik twee tasjes retour tegelijkertijd teruggestuurd omdat mijn leesbril er niet in past.
Echter hebben zij maar een verrekend.
Ga niet voor iets betalen wat ik terug gestuurd heb.
Dit was de eerste maar ook... <a href="https://www.klacht.nl/about-you/klacht/dacht-een-betrouwbare-site/">Lees meer</a></p>
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							<div class="post-rating">beoordeling oplossing: 1.0</div>				<a href="http://www.klacht.nl/registreren-bedrijf/">Reageer als bedrijf</a>				<span class="view-num v1 hidden-lg">Gelezen 231</span>
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				<img alt='' src='https://www.klacht.nl/wp-content/themes/klacht_2014/images/avatar-1.webp' srcset='https://www.klacht.nl/wp-content/themes/klacht_2014/images/avatar-1.webp 2x' class='avatar avatar-25 photo' height='25' width='25' decoding='async'/>			</div>
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				<h2><a href="https://www.klacht.nl/about-you/klacht/artikel-niet-ontvangen-0-reactie-van-about-you/" itemprop="name" title="Artikel niet ontvangen, 0 reactie van About You">Artikel niet ontvangen, 0 reactie van About You</a></h2>
				<p>Klacht van M.L.S. op 28 mei 2024 over <a href="https://www.klacht.nl/about-you/">ABOUT YOU</a> in de categorie <a href="https://www.klacht.nl/klachten-melden/mode/" rel="category">Mode</a></p>
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			<p>Op 15-05 heb ik een bestelling geplaatst bij About You, welke ik op 17-05 ontvangen heb. Echter ontbreekt er een artikel, dit heb ik direct bij de klantenservice gemeld op 17-05. Ik heb hier geen reactie op gekregen. Vervolgens heb... <a href="https://www.klacht.nl/about-you/klacht/artikel-niet-ontvangen-0-reactie-van-about-you/">Lees meer</a></p>
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							<div class="post-rating">beoordeling oplossing: 1.0</div>				<a href="http://www.klacht.nl/registreren-bedrijf/">Reageer als bedrijf</a>				<span class="view-num v1 hidden-lg">Gelezen 238</span>
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