Mijn Klacht:
On January 16th i flew whit your airline from Tangier (ibn batouta) to Charleroi whit flight number TB 2862 Y. during this flight, I had a delay of nine hours and 30 minutes . I reached my finely destination whit a delay of more than five hours. The flight was delayed without the existence of an extraordinary circumstance.
Gewenste Oplossing:
The European regulation 2612004 entitles passengers to a financial compensation of € 400 per person. On the ground of the Sturgeon ruling of the Court of Justice of the EG, I also entitled to financial compensation in the case of lengthy delays. This has also been ed by various judgments taken by Dutch courts.
