Mijn Klacht:

I had an agreement with syncasso to pay monthly, which I have followed, payments on time etc. Two weeks ago I received a letter asking for various documents, ..huur, huurtoeslag. ..ziekenfonds,toes lagen.bijstand, other debtors, ,,amounting to a book full of paperwork, .as it was the middle of the month my money was gone, I e mailed syncasso asking if they would send a (port betaald )envelope as the amount of information needed would cost money I don’t have. ..I have now received a letter saying that I am a (wanbetaler )and must pay the full amount, I rang the company to explain and was greeted by an arrogant overzealous medewerker, who instead of trying to solve the problem only aggravated the situation. .it’s time these incasso companies and their policies were regulated.

Gewenste Oplossing:

When incasso companies stop pushing people who are already in trouble deeper and deeper over the edge.