Klacht: niet lezen mijn bericht. Smartphone is door POstNL retour gezonden. Was in ziekenhuis

op 25 mei 2020 over Dealextreme.com in de categorie Internetshops - Elektronica

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Mijn Klacht:

DXExtreme
Shame on you. Why don’t you respond to my messages to you? Is still waiting for my smartphone which is returned to you. I couldn’t pick it up at a postNL agency because of hospital admission. I had asked many questions in a post on May 14, 2020. But you are not reading it. Is this the service you provide? Read my posts again. It’s simple because the order number and TT number are all listed. Elle from customer service once wrote to me that she would keep an eye on it and provide the relevant department with the intended information. Never received a message that it has arrived with you. Despite my request to inform me, this has never been done. Send me my UMidigi smartphone or refund me. I have been working with you for almost three months now but unfortunately you are not giving a reaction. Would have expected better service but I didn’t deserve this service. So read my messages to you again

Gewenste Oplossing:

Ben niet tevreden over hun service.

Bericht van Robin van Klacht.nl

3 maanden geleden - Ik heb een bericht op Twitter geplaatst over deze klacht over Dealextreme.com

Bericht van Robin van Klacht.nl

3 maanden geleden - Ik heb een bericht op Twitter geplaatst dat deze klacht over Dealextreme.com nog niet in behandeling is genomen.

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