Klacht: It seems like their delivery cars got flat tires quite often

op 29 mei 2021 over DPD in de categorie Koeriersbedrijven en post

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Mijn Klacht:

Every time I got an email saying that my parcel will be delivered today at xx:xx, the delivery got delay due to forced majeure. Called the customer service, always told me that they have flat tires and they can not do anything anything about it. This happens again today, I am just wondering how many cars do they have got flat tires a day? And they must be making the garage rich by fixing the tires everyday.

Can you be honest at least once in your life? Just tell the truth that you got too much works and you simply can’t handle and delivery it on time. Setting the right expectations should be prior 1 for your customers!

Gewenste Oplossing:

Be honest and keep your promises. And most importantly get my parcel delivered! Also… maybe fix your cars, don’t let the people working for you driving on a car that can get flat tires at anytime everyday.

Bericht van Robin van Klacht.nl

1 maand geleden - Ik heb een bericht op Twitter geplaatst over deze klacht over DPD

Bericht van Robin van Klacht.nl

1 maand geleden - Ik heb een bericht op Twitter geplaatst dat deze klacht over DPD nog niet in behandeling is genomen.

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