Klacht: payment without consent of minor

Lippensjelle op 13 januari 2024 over Facebook in de categorie Social Media

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Mijn Klacht:

Dear Facebook,

I hope this e-mail reaches you in good health. My name is Jelle Lippens, and I am writing to you on behalf of my 16-year-old son, Damon Lippens. We have recently discovered that several transactions have taken place through the Facebook ad account with the email address [email protected], debiting a total amount of €1,282.07-.

We are shocked and alarmed by these unauthorized payments, as my son does not have the authority to make such transactions. It appears that there has been misuse of the account, and we would like to resolve this as soon as possible.

I would like to receive the necessary information and assistance from you to clarify this issue and get the money back. We do not accept that such payments were made without our authorization. If necessary, I am considering taking legal action such as hiring a lawyer and initiating legal proceedings to resolve this matter.

I kindly request that you contact me via this email as soon as possible to discuss further details and reach an appropriate resolution. Your response is greatly appreciated.

I trust in your cooperation and a and satisfactory resolution of this matter.

Kind regards,

Jelle Lippens

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Bericht van Robin van Klacht.nl

10 maanden geleden - Ik heb een bericht op Twitter geplaatst over deze klacht over Facebook

Bericht van Robin van Klacht.nl

10 maanden geleden - Ik heb een bericht op Twitter geplaatst dat deze klacht over Facebook nog niet in behandeling is genomen.

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