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Begin doorgestuurd bericht:

Van: Geert Crabeels
Datum: 6 juni 2017 19:31:33 CEST
Aan: [email protected]
Onderwerp: Antw.:⁨ Your Ground Reservation with Cheap Taxis, Confirmation #MOZ542062⁩

G,

This morning I had ordered a taxi at the AirPort at Rome .(see the mail below my writing) and already payed with VISA
Nobody shows up . Around 10hr20 I had start the call the Numbers custom support.Voicemail
I had called several times this Numbers
Also I had not received any message of Chea taxi
I have waited at the meetingpoint about an hour 11 a clock.
I had to take another taxi that had cost me 60 euro.
Waiting for an explenation and a sollution.

This is not the Booking.com.com that I had in mind

Een teleurgestelde klant.graag geld teug en een tegemoetkoming .

Crabeels Geert

Verstuurd vanaf mijn iPad

Op 4 jun. 2017 om 12:56 heeft Mozio het volgende geschreven:

Mozio Inc.
Hi Geert,

Thanks for making your reservation with us!

Itinerary:

Confirmation Number: MOZ542062
Pickup Instructions: You will meet your driver at the assigned \”Meeting point\” in your terminal. Each terminal has an individual meeting point with marked signs how to reach it. Look for the signs \”MEETING POINT\”. The meeting point in Fiumicino airport is located opposite the passenger exits, on the Arrivals level of Terminal 3 (T3) and Terminal 1 (T1). If you can\’t find the meeting point please ask the information desk at the airport. Driver will send an text message after your landing. Please make sure to turn on your phone so company can contact you. If you can\’t locate your driver, please call +44 2035293399

For Flight: Brussels Airlines 3175
Arriving: dinsdag juni 6 2017 – 09:25 AM
Pickup From: FCO
At: dinsdag juni 6 2017 – 10:00 AM
Dropoff At: Hotel Oxford – Via Boncompagni, 89, 00187 Roma, Italië

Provider: Cheap Taxis Cheap Taxis

Phone Number: +442035293399
Email: [email protected]
Vehicle Type: Sedan

This price includes: 3 large bags.

Passenger Information:

Naam: Geert Crabeels
Number of Passengers: 4
Phone Number: +32 497 61 89 00
Email: [email protected]
Special instructions: –

Receipt:

Total Price: 34.83 €
Gratuity Included
Credit Card Number: **** **** **** 7310
Credit Card Type: Visa
Please note: Tolls are included in your pre-paid fare and you don\’t need to pay any tolls along your route.

Cancellations/Changes:

To cancel your reservation, please CLICK HERE.
If you need to change the details of your reservation, please contact the provider directly using the information provided above

10% discount on a return transfer:
Need a return transfer? Book it through Booking.com and save 10% with this code:
RET10_DMZKL

For any other questions, please do not hesitate to email us at [email protected] or call our 24 hour customer support at +1 415 969 7669 / +1 855 980 5669

— Safe Travels!
Copyright © 2017 Mozio Inc.. All rights reserved

Gewenste Oplossing:

Geld terug van mijn visa.(+/-35 euro)en het Verschil in onkosten Terug (60 euro)en een financiele tegemoedkoming
4891 **** **** 7310
04-06-2017
-34,83 EUR
Betaling (Visa)
BOOKINGMOZIO GROUND / 14159697669 B7F08XOWOH4J1QS2
R
HIERBIJ BEWIJS VAN DE VISAKAARTBETALING