Mijn Klacht:

The day after the announcement of the hard lockdown in the Netherlands, the customer service of blokker asked me to find packaging for the return of an ironing board (not even knowing the packaging of their product, nor their delivery service for that matter), then to go to a PostNL point for the return of a… broken product. In the end, I was asked to help myself. I wouldn’t recommend their product, which is already of very low quality, but so their customer service managed by 20-year-old girls, no thanks.

Gewenste Oplossing:

Hire competent, empathetic people and, above all, think about the current situation and refund broken products!!!!!!!