Klacht Klarna! Rip off -

Mijn Klacht:

Careful!!!! Ripp off!!! Never go with them!!!!!

Just came back from holidays got a letter from them that I didnt pay a bill (10 euros). already 10 euros extra, and if I dont pay immediately its another 40 extra for dept collection. Well I was on holidays so I log in now and it says Im too late Iget mail from dept collector.
Its the first time I hear from them

So I got no pay request,
Then a letter which I couldn’t act on,

So they made 50 euros on a 10 euros thing!!!

Scandalous

Gewenste Oplossing:

I would be ok with 10 euros qlthough that already came without a warning.
But 50 is scandalous

Beoordeling 1/10

(10)

Bericht van Robin van Klacht.nl

4 jaren geleden - Deze klacht is zojuist door Klarna in behandeling genomen

Bericht van Robin van Klacht.nl

4 jaren geleden - We hebben bericht ontvangen dat Klarna een oplossing geplaatst heeft bij deze klacht

Klarna

Heeft op 24 augustus 2021 om 15:34 geantwoord

Geboden Oplossing:

Dear Adasi,

Thank You for writing our department,

To solve this problem, we need to ask you several questions, for that reason please contact us via Klarna-chatsupport or by telephone. (see contact details below)

Customer Servcies telephone: 020 808 2852.
Available at Monday untill Friday 09.00am to 18.00pm and on Saturday from 09.00am untill 13.00pm.

Via chatsupport (24hours every day) at: https://app.klarna.com/login.

Have a nice day,

Kind regards,
Patrick.

Adasi

Heeft op 27 augustus 2021 om 15:00 geantwoord

Beoordeling 1/10

(10)

They tell me to contact them via chat. Then i open the chat it tells le its not possible to talk about it. I called its not possible to call

Klacht: Rip off

Mijn Klacht:

Gewenste Oplossing:

Geboden Oplossing:

Andere klachten over Klarna

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