Mijn Klacht:
What a scammers at Booking.com. After having received permission from the accommodation, I canceled my booking (winter sports Austria). However, although I received a written (email) commitment from the owner, he refused to return my money a week later. I was allowed to have a voucher from him that I can use before 1 July of this year !! Many phone calls to this and many
mails sent to get my money back from both the owner and Booking.com. I was called by Booking.com customer service and after having provided a lot of evidence
WAS VERY QUIET AT BOOKING.COM.
They no longer respond to your e-mails and so I can whistle to my Euro 780.00 !!!
I think it’s a scandalous behavior from booking.com.
Booking.com offers accommodations and good faith book you through this site and if it is wrong
goes to Booking.com and the customer is the victim of it then it gets very quiet at Booking.com.
Then I’m not even talking about the costs I’ve made (calls to the property abroad) I’ve been working for months now to get my money back but in vain. But this unreliable owner of the property can still safely rent rooms through Booking.com. Totally untouched by Booking.com.
Here you will get rid of the pants anyway !!
So now I have to hire an expensive lawyer to call Booking.com into account
Gewenste Oplossing:
Would receive my money back
