Mijn Klacht:
I went to the store to order something tailor made. I was told that the factory will be called to get a price quotation and they will inform me. 3 days later I went to store physically to check the status but the person who helped me in the beginning has not informed his colleagues about my request and he is not working on the day I visited.
One day later I called the client services to learn although they promised to reach me same day noone has called.
I again tried to reach the store to talk to someone from the store and it took like 15 minutes to find the right person. I have not still received the price that I asked for.
Gewenste Oplossing:
please at least give me a call to inform about the status
