Mijn Klacht:
We booked tickets via Travelgenio in 2020 from Johannesburg to Amsterdam and this flight was cancelled because of Covid-19. I have tried to book a new flight for July 2021 and Kenyan Airways told me to do that via the original company where I booked these tickets, this is Travelgenio. I mailed them without success and how do I contact them and use my tickets of 2020 which are valid till 2022?
Gewenste Oplossing:
If Travelgenio will respond and contact me. My mail address is [email protected] and cell 0027 795896688.
