Mijn Klacht:
I bought a book on February 22. I asked online on the chat if the book was physical and available, as stated on the website. I got a ation (have pictures). Then I buy the book: after I buy it, the book is not available anymore on the website until 16 March. I wait until March 16, and it is further delayed to March 30. I ask through the chat what is happening and I am told the publisher did not send the book. Well, the book is available on other websites, so I feel already scammed. They told me to wait another week. The day after I had the chat, the book magically disappears from the website and nobody can buy it anymore. Then, I decide to cancel my order and get my money back. After more than a day, the order has not been canceled yet. I ask again through the chat and they say the website was frozen or something (really?!). They said they did process the cancellation and I will receive an email of ation by tomorrow and my money within a week. I will wait for tomorrow but I am certain I will receive no email and will have to chase this company to get my money back after more than a month. I really believe this is a scam and some sort of Ponzi scheme. Do not buy here.
Gewenste Oplossing:
I want my money back since I did not receive anything. Pretty simple and legit
