i already called 3 times,
and i already try to mail via ‘contact us’ but it didn’ t work because my clientcode don’t work
now i try mail again
At 01 april i hired care at airport Malaga ; contractnumber 11104117 NICO VERBEKE BELGIUM
at 8 april i delivered car back at airport
i want tot complain about the money:
– at the airport your collegue asked if we wanted an extra insurance but we said 3 times no…because we had already insurance.
– at 1 or 4 april your compagny took 249.95 € from our Mastercard…and at 8 april we get a refund of 82 Euro back?
My question is: where is the other 168 euro ?? I tanked full and said clearly that we didn’t want extra insurance??
So I think that your collegue made FRAUD
How can we solve this?
I showed my contract already to a friend-laywer but wait for the moment
let me know as soon as possible what is the misunderstanding?
REAGEREN NIET OP EMAILS EN WIMPELEN ME AF AAN DE TELEFOON
IK KAN NIET VIA WEBSITE WANT HEB EN KRIJG MIJN CLIENTCODE N IET