Mijn Klacht:
Stay far away from this company! Don’t believe their cheap price on the website and their fancy items for free! Don’t engage with them in any way, as this is really the worst company I have dealt with in my whole life. I am honestly still not sure if it is an outright scam, or that the employees are actually completly incompetent to deliver on the most simple agreements.
I had placed an order for a bed end of December 2020, but cancelled the order, as I had found a 2nd hand bed instead. After numerous calls and e-mails, they finally ed that my ordered was cancelled and they will pay back my money.
Now it has been already 4 weeks and still did not get my money back, even after 2 written ations that they will pay within the next few days. I have now hired an incasso agency in the hope to get my money back some day.
I can proof that in total I have send them 21 e-mails, numerous whatapp messages and phone calls. Really this company is a joke!
Don’t believe their excellent reviews, as these are fake short reviews to pump up the rating and hide their bad performance. Read the reviews with long stories and you konw the truth.
Gewenste Oplossing:
When I receive my money back as promised and an apology for all the time and work it cost me.
