Klacht: Geen melding van afgelaste vlucht

op 19 september 2017 over Royal Air Maroc in de categorie Vliegmaatschappij

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Mijn Klacht:

Good Afternoon,
As per reference booking . i would formally like to lodge a complaint to whoever this should be addressed to.

The booking states the flight was today from Ams-Acc and as such arrangements have been made accordingly.

I am a single mother who works and schools so therefore this has really inconvenienced me. As we speak i am on the train with my son and our 4 large suitcases 2 handluggages from Schiphol Airport trying to think of an emergency place to sleep till tommorow where we once more have to gather ourselves back to the airport.A cancellation of a continuing flight within 24 hours without notice to me is impossible and very unprofessional on the Royal Air Marocs part.

I would like to speak to a higher level of management to sort out how exactly i am being compensated for this grave inconvenience with the utmost speed.

At this point i am best reachable via e-mail.

Thank you

Gewenste Oplossing:

Restitution of all costs incurred including tommorows cost to get back to the airport

Bericht van Robin van Klacht.nl

3 maanden geleden - Ik heb een bericht op Twitter geplaatst over deze klacht over Royal Air Maroc

Bericht van Robin van Klacht.nl

3 maanden geleden - Ik heb een bericht op Twitter geplaatst dat deze klacht over Royal Air Maroc nog niet in behandeling is genomen.

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