Mijn Klacht:
So, I’ve ordered a package and it’s supposed to be delivered yesterday, nobody came to my door, I’ve been at home all day long, I live on first floor and I’ve got a big window where I can see outside and nobody has come, I’ve got a notification on my phone that my parcel has been delivered but nothing in the mailbox, nothing anywhere, Ive contacted their customer service and they tell me to wait and wait because they think that the driver made a mistake but that’s not the case here, they don’t want to refund me or anything else beside waiting and I’m tired already of bad customer service and just be aware when you order with them because they don’t care about their clients
Gewenste Oplossing:
For them to contact the depo or the driver and tell me where it's my package???!
