2 jaren geleden - Deze klacht is zojuist door Schipholtickets.com in behandeling genomen

2 jaren geleden - We hebben bericht ontvangen dat Schipholtickets.com een oplossing geplaatst heeft bij deze klacht

1 jaar geleden - Dear customer, One of our agents has been checking the status of your refund and we would like to inform you that it is still pending to be approved by the airline. As soon as it gets approved, we will proceed with the repayment to the same payment method you used in the booking process. We are very sorry for the inconveniences that this situation might be causing you, and we are working to try to get the airline approval as soon as possible. Regards

1 jaar geleden - Dear customer, At this moment the refund request still pending to be approved by the airline. As soon as it gets approved, we will proceed with the repayment to the same payment method you used in the booking process. We are very sorry for the inconveniences that this situation might be causing you, and we are working to try to get the airline approval as soon as possible. Regards

1 jaar geleden - Dear customer, We have been informed that the refund of your booking has been authorized by the airline, so we are going to give your money back in the same payment method that you used to make the booking. During the next few days (max 2 weeks) you will see the value reflected in your bank account. In any case, you must have received an e-mail from our Advanced Support team with all the details. This e-mail has been sent to the same address you indicated in the purchase process. Should you have any further requests, please don´t hesitate to contact us by answering the e-mail thread already opened with our colleagues from Advanced Customer Support. Kind regards