Mijn Klacht:
We are waiting in the G5 lounge for the flight TK1954 to Istanbul. We tried to buy a drink, but the machine is broken!! It swallowed our money 4, 40 €!!! But no drink came out! Leaving us very frustrated. When asking the security people for help, we were told that this was a common and known problem. More frustration. We are not the only passengers trying to buy a drink. We would appreciate that you return the money to us to NL73 RABO 0135056594 T.N.V Leonie Seewald. We would appreciate this service. With kind regards. Leonie Seewald and Laura Smits.
Gewenste Oplossing:
As described above, the return of our money to the named bank account number will satisy us.
