Mijn Klacht:
On Friday I ordered a new fridge at Media Markt Web Shop, because my old fridge broke. It should have been delivered on Monday. Due to a broken ringer unfortunately I did not hear the supplier, who was suppose to appear the next day until 12:45. On the second day around 12, someone rang on my phone, When I picked up, the person hang up. I looked1 through the window and saw the bus DHL, so I quickly went downstairs. When I walked down the driver was gone. Quickly I called the head office, where I was informed that driver is already more than 50 km away. When I explained to the woman that it was not possible because he JUST drove away from my house, the woman said that the driver will not come back and my fridge will be returned to the store. To make matters worse for my money I have to wait more than a week. So now I’m stuck with food that went bad and I can’t buy a new fridge anywere alse ‘cos my money is gonna be returned in more than a week!
Gewenste Oplossing:
NOTHING!
