Mijn Klacht:
Stop profiling based on race or ethnic background, it is highly unethical and disturbing.
Please give anti-bias training to your young employees, train them to discern based on suspicious behavior panthers rather than appearance (color, size).
Train your employees to stop lying recognize they act on their own bias, teach them to apologies when wrong, it is humane to make mistakes, however harmful to your brand and inhumane not to recognize when making one, especially when the mistake is based on personal racial assumptions.
This will become a bigger issue in the future if not addressed
Gewenste Oplossing:
for the last year, since the introduction of the auto checkout.
Every time I shop in Albert Heijn I'm picked for random checks, only because I don't look Dutch
