Mijn Klacht:
Date: 21-08-2024
Subject: Objection to Customs Fees on Parcel from India
I am writing to formally object to the customs fees applied to a parcel (ED614203490IN) that was delivered to me from India. The parcel contains a traditional thread, known as a “Rakhi,” which is to be worn on the wrist on the auspicious day of Raksha Bandhan.
Track trace number
ED614203490IN
The Rakhi is a symbolic thread sent by my sister from India as part of our cultural tradition. It is not a commercial item purchased from a webshop, but rather a personal and sentimental item that holds significant emotional value. The freight costs for transporting this parcel from India to the Netherlands have already been paid in India.
Given the nature of the contents and the fact that it is not a commercial purchase, I believe that the customs fees applied to this parcel are unwarranted. I kindly request a review of this case and a refund of the customs fees charged.
I appreciate your understanding and attention to this matter. Please let me know if any additional information or documentation is required to process my request.
Desired Solution
Reimbursement/remission of customs clearance costs of €9.83. This package should have been delivered a long time ago as it reached on August 15, 18:03.
Invoice number : R20240006105085
Payment is done based on the conversation with your colleague over a call , kindly refund the custom amount.
Thank you for your cooperation.
Yours sincerely,
Manish Mehta
Asmanstraat 11
woubrugge, 2481AG
Gewenste Oplossing:
Desired Solution
Reimbursement/remission of customs clearance costs of €9.83. This package should have been delivered a long time ago as it reached on August 15, 18:03.
