I made a payment to Vodafone using two separate credit cards, after doing so a message appeared saying “payment was not successful, please try another method”. I then checked both bank accounts and there was a payment pending to Vesta Payment Solutions. I notified Vodafone and they directed to Vesta. Not sure why it would say payment not successful and then actually appear in my bank accounts?
Because of this issue I am unable to use my phone and need this fixed as soon as possible.
** I have attached pictures of both banks statements as evidence (charged in Australian dollars, but each payment was for 20 euro).
For the payments to either be processed or to be fully refunded into both accounts.