Mijn Klacht:
Last December,I was expeting a package from yve rocher and I received a mail that the package was already sent.I checked the track trace after a week not receiving the packageand found out it was already delivered.Postman did not leave a note of any kind and i had to phone Selektvracht to find out about it.They told me it was delivered to my neighbor.I went to the neighbor and the package was not there!I phoned Selektvracht again but they told me that they can not do anything about it and the sender should investigate about it.What kind of service is this??I had trouble with Selektvracht before and I am sick of this company.I hope they dissappear.
Gewenste Oplossing:
Yve Rocher is investigating the case and they are resending me a new package.They sent it out already 30-12-2013 and I have not received it yet.I just hope they will deliver it this time.
