Klacht: Loss of time and money

op 27 juni 2017 over NS in de categorie Openbaar Vervoer

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Mijn Klacht:

On the 20th of June I had to take a train from Maastricht to Schipol. I took the train 5 hours before my flight to ensure that I would make it in time. I checked the train connections just before I left and there were no indications for any “storingen”. In the train, however, we got the message that it would’t go further than Eindhoven. In Eindhoven I was waiting for the bus to Den Bosch for 40 minutes, and still no sight of the bus. I then decided to take a taxi to Den Bosch, as I would have missed my flight at 14.50 otherwise.The taxi cost me 88 euros. From Den bosch I had to take another train to Schipol. Luckily I was able to get to the gate just before it closed. If I hadn’t taken the taxi, I would have missed my flight.

Gewenste Oplossing:

I would like to get payed back what I spent on the taxi.

Bericht van Robin van Klacht.nl

4 maanden geleden - Ik heb een bericht op Twitter geplaatst over deze klacht over NS

Bericht van Robin van Klacht.nl

4 maanden geleden - Ik heb een bericht op Twitter geplaatst dat deze klacht over NS nog niet in behandeling is genomen.

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