Mijn Klacht:
Last time I used Kamernet was approximately 1,5 years ago, I paid for a prepaid service in English. Afterwards I had no need for their services and therefore did not log in nor pay again. As the site sends advertisement, emails from it either go to “promotions” and “spam” folders. Since all received emails were in Dutch and I paid for English service, I assumed that all emails are promotions etc. Now, one week ago, I received a letter from an incasso company stating that I had debt. I received no notice in English, nor I find it reasonable to activate an account that has not been in use for more than a year.
Gewenste Oplossing:
I will be satisfied when the charges are dropped as I have not used any of their services nor have I gotten a readable notice of their change in policy.
