Mijn Klacht:
I placed an order for a scooter via their website on 21st of September. I cancelled just 5 days later.
They kept 250 euros from my refund.
This is mentioned in their TC but it is actually not compliant with the European and Dutch law, since i cancelled within 14 days.
What can we do now?
Gewenste Oplossing:
To get back the full amount i paid (250 Euros)


