Terug

Klacht: Non- effective eco slim products

Blessing Iloms op 09 september 2018 over Dorivit.nl in de categorie Gezondheidswinkels

Nieuwe klacht
In behandeling
Klacht opgelost
Klacht afgesloten
✉ Dorivit.nl has resolved this complaint
✅ Klacht opgelost op 10 september 2018
Reactie van het bedrijf:

Dear Sir Madam, Thank you very much for your message. I understand from your message that you are dissatisfied with the quality of our product. We regret to hear that you have not achieved the desired result with our Eco...

Klanttevredenheid: 2.0/10 ★☆☆☆☆
Bedrijf Dorivit.nl
Categorie Gezondheidswinkels
Status Opgelost
Datum 9 september 2018

Een klant van Dorivit.nl heeft gereageerd op een advertentie voor Eco Slim en een bestelling geplaatst voor 104 euro, na bevestiging van de telefoniste dat het product effectief zou zijn tegen buikvet. Na gebruik ervoer de klant echter een toegenomen eetlust en een opgeblazen gevoel, wat leidde tot de conclusie dat het product niet effectief was en als een oplichting werd beschouwd. De klacht is inmiddels opgelost.

Mijn Klacht:

I reacted to an online advert of eco slim at 49 euros. Because I am fighting with abdominal weight, I decided to react. A day later I got a telephone call from Dorivit .nl comfirming my online order and sending of their product at the total price of 104 euro.
I specifically informed the woman on the phone that my problem is abdominal fat and weight, and asked categorically if their product is designed for abdominal weight gain. She said yes with promises.
I ordered. The order arrived on 4 september 2018 and I started to use it immediately.
But to my suprise and dismay, what I got is increased appetite, gas filled stomach and the feelings of abdominal swellings and bloating .
This product is a scam and fake.

Gewenste Oplossing:

I don't want to pay that 104 euro for a fake and not effectively product. I want to return if possible the remaining.

Beoordeling 2/10 star-1 (10)

Bericht van Robin van Klacht.nl

7 jaren geleden - Ik heb een email gestuurd naar Dorivit.nl over deze klacht.

Bericht van Robin van Klacht.nl

7 jaren geleden - Deze klacht is zojuist door Dorivit.nl in behandeling genomen

Bericht van Robin van Klacht.nl

7 jaren geleden - We hebben bericht ontvangen dat Dorivit.nl een oplossing geplaatst heeft bij deze klacht

Dorivit.nl

Heeft op 10 september 2018 om 10:50 geantwoord

Geboden Oplossing:

Dear Sir Madam,

Thank you very much for your message.

I understand from your message that you are dissatisfied with the quality of our product. We regret to hear that you have not achieved the desired result with our Eco Slim. Of course, the effectiveness of the Eco Slim is different for everyone, since each body responds differently to certain ingredients. In addition, I am not aware of your expectations prior to use.

We hear many positive reactions and have the utmost confidence in our product and we find it very annoying to hear that it has not worked for you. Have you used it correctly?
We recommend that the Eco Slim 3 times a day take 25 to 30 drops half an hour before eating.
It is also important that you take a healthy and responsible diet and move sufficiently.

Of course you may return the unopened products to us within 30 days
you can send it to:

Dorivit BV
Versterkerstraat 10
1322 AP almere

Hoping to have informed you sufficiently,

Sincerely,

Blessing Iloms

Heeft op 11 september 2018 om 08:08 geantwoord

Beoordeling 2/10 star-1 (10)

Dear Sir, Madam,
Thank you for your respond to my complaints and the solution you are offering.
I am not yet satisfied because you did not mention anything about the bill.
I did use one bottle of the eco slim druppels and the eco chocolate as prescribed.
I did even went on line to your site to read other people's reaction and watched some videos clips on the usage before starting to use them.
Then I followed accordingly.
I am active anD sportive. I do running and rope/skip jumping which I intensified even within this period.
Even after loging in my complaint, I continued using the products thinking it will get better, but to no avail.
All I received is increased appetite, bloating of the stomach and uncomfortable.
Do you know I have been in fasting since there days now to fight the undesired effect of your products?
I am really sorry, BUT I WILL NOT PAY FOR THIS PRODUCT THAT HAVE CAUSED ME SO MUCH MISERY..
I AM READY THOUGH TO RETURN THE REMANNING BOTTLE OF THE ECO SLIM WHICH HAVE NOT YET BEEN OPENED BUT NOT PAYMENT OF THE FACTUUR.

THANK YOU,
ILOMS BLESSING.
08.08 HOURS
11 SEPTEMBER 2018.

Bericht van Dorivit.nl

7 jaren geleden - Dear Sir Madam Thank you very much for your message. Unfortunately, I can not credit the invoice for you. However, because we find it very unfortunate that you are not satisfied, I want to meet you by offering you a free product from our range. You can view our range at www.dorivit.nl I would like to hear if you would like to make use of this and which product you would like to receive. Hoping to have informed you sufficiently. Sincerely Esther Customer service Dorivit.

Alle klachten die gemeld zijn door
💡

Tip van onze consumentenexpert

Als consument in Nederland heeft u sterke rechten. Bij klachten kunt u de interne klachtenprocedure doorlopen, naar de Geschillencommissie of het Kifid stappen, of advies vragen bij ConsuWijzer.

Bron: ConsuWijzer / ACM

Andere klachten over Dorivit.nl

Alle klachten over Dorivit.nl →

Vergelijkbare klachten in Gezondheidswinkels

Alle klachten in Gezondheidswinkels →
Meld uw Klacht over Dorivit.nl
Zo werkt het