Mijn Klacht:
Catawiki BV
Sint Jorissteeg 2,
1012 XV, Amsterdam
Dear Sir/Madam,
Reference to 2 orders placed with Catawiki which were reported to have been delivered, but were actually missing for delivery . The specific deliveries where:
1. Order no 44923582 an IWC watch total price € 805,65. Supposed delivery date 30/12/25 at 11.03 AM by FedEx. Check by recipient 31/12/25 at 11.00 AM
2. Order no 44936171 Ulysse watch total price € 979,50. Supposed delivery date 31/12/25 at 13.43 AM by DHL. Check by recipient 01/01/26 at 10.30 AM
I have informed you early in the morning January 5th but didn’t receive a reply sofar. I have requested Visa Payment Services to withdraw the payments for the total amount of € 1.785,15. Happy to repay off course after receiving the goods.
I hope I have informed you properly, regards, Menno Vlietstra
PS Details of the false delivery notes:
Ad 1. Order no 44923582. The person M. Enino is not known in Villa. Signature is missing.
Ad 2. Order no 44936171 DHL Delivery which didn’t got delivered
Gewenste Oplossing:
refund
