Mijn Klacht:
I have bought the product and was not satisfied with it as it did not do what is was advertised for. I have returned it to bol.com, they sent it to David and Luna and both have refused to refund me for the product which has cost €234. This has been going on since 30/05/21 and to date I still have not received the product back nor the refund. I have asked them numerous times to either return the product or refund me and we keep going around in circles.
Gewenste Oplossing:
I feel cheated and stolen from. I neither have the product or €234. The product was not up to advertised standard and just because I sent it in the packaging that was not original, they are refusing to pay me back. On top if it all, I have sent the 6x items in two boxes and they have ed receipt of two boxes but ed they will return only one box back. Which means they have lost half of the parcel.
(10)
