Mijn Klacht:
I’ve been trying to get internet connection since Monday, because I have received the router but I don’t have what it takes to install it. After hours and hours of calls, I manage to make an appointment, which hours later is canceled. I receive another email indicating a new appointment, I accept it and the technician does not appear. I call and of course, without response. Today I have been on the phone for hours and hours, trying to make a new appointment, and all I get is that they pass the buck to each other. I can not make a new appointment with a technician, who will I pay! how is this possible? Since I have come to this company they are all problems. I need an urgent solution or I will unsubscribe
Gewenste Oplossing:
I am very unsatisfied
