Every morning 7am (sometimes even earlier) this store creates massive disturbance to the neighbours in the surrounding area of their store. This is a complain well known by them, and instead of trying to solve the issue…they just pass the ball continuously (contact regional manager, we are working on it, contact the store) for years.
They just renewed their store, but can’t invest in new trolleys to carry their inventory quietly from the (massive and loud) truck to their store… or to train their team in handling this equipment with care, as there are people living next to them.
Instead of the usual “apology”, DO something to change this!
When they INVEST in new equipment. The trolleys need to be changed for ones with rubber wheels... or ones that make no noise. They should also train their employees in the proper use of this equipment.