Klacht: They are trying to force me to pay 60-100 euros for NOTHING.

mrawson op 13 september 2021 over Klusup in de categorie Aannemers

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Mijn Klacht:

Contractor did not arrive at the agreed date, instead came at his leisure the next day. I received no notification or call about this.

Contractor said he was going on vacation, and did not speak good English, even though I mentioned this on the phone to Klusup before. Therefore he left after several minutes with no ation of anything – not even that he understood the job I wanted done.

Now I get hunted by the collection agency for 100 euros for this 2 minute failed interaction.

Unbelievable that a company can exist like this in the Netherlands.

Not only this, but talking to their customer support and financial department is like talking to a wall – they pretend they can’t read my complaints and just respond saying I need to pay.

Gewenste Oplossing:

Cancelling the bill with theirselves and the collection agency.

Bericht van Robin van Klacht.nl

1 jaar geleden - Ik heb een bericht op Twitter geplaatst over deze klacht over Klusup

Bericht van Robin van Klacht.nl

1 jaar geleden - Ik heb een bericht op Twitter geplaatst dat deze klacht over Klusup nog niet in behandeling is genomen.

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