We are sorry that you do not agree with the placement of this order. We do not send unsolicited shipments and it is not possible to place an order without accepting the terms. You have to press the Order button in the order process, before an order is confirmed and processed. The impact of pressing this button is explained upfront. The explanation also refers to our Terms and Conditions.
Our customer service has sent multiple emails with the solution to sign the No Package Received document, which is necessary for us to start an investigation with the postal services.
As we never received a response to this request, and the order was shipped more than 180 days ago, it is no longer possible for us to investigate this matter.
We can reship the goods after a payment is made.