goldmon op 21 november 2023 over PostNL in de categorie Koeriersbedrijven en post
Hello there,
My name is Atanas Gelov and i should receive this RI308196638BG
When i check tracking number its seems its still in amsterdam .
The original address where it should be sent is
Adres: Begijnhofstraat 24, 6041 GX, Roermond
Please reply
thank you in advance
Atanas Gelov
nqma
Bericht van Robin van Klacht.nl
2 weken geleden - Ik heb een email gestuurd naar PostNL over deze klacht.
Bericht van Robin van Klacht.nl
2 weken geleden - Deze klacht is zojuist door PostNL in behandeling genomen
Bericht van Robin van Klacht.nl
2 weken geleden - We hebben bericht ontvangen dat PostNL een oplossing geplaatst heeft bij deze klacht
Heeft op 21 november 2023 om 09:43 geantwoord
Dear Sir/Madam,
Thank you for your message. You have a question about your package. I would like to inform you about this.
I have consulted our systems based on the information you provided. This has led me to the conclusion that you have already contacted our customer service through other channels. I trust that the conversation with my colleague went to your satisfaction and that this has been resolved adequately.
Will things not go well again next time? Please let us know. You will find our contact options and answers to frequently asked questions at postnl.nl/customerservice.
Yours sincerely,
PostNL Customer Service
